Skincare + Self-care = Self Love

Treat yourself to natural plant based products that will leave your skin deeply moisturized, super soft and visibly more radiant with Oh Sweets! Skin Care‚ĄĘ

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About the Owner of

Oh Sweets Skin Care

Meet the Owner

  • Founder/Owner of Oh Sweets! LLC¬†

Welcome Oh Sweets customers and thank you for visiting our online store where we strive to iNspire everyone to be the best version of themselves through self care and skin care. Our goal is to create fun new vibrant skin care products that are 100% natural and healthy for your skin.

About the Owner

I am a mother of two amazing kids, a wife, former teacher of 15 years and a first-year small business owner/operator of Oh Sweets! Skin Care LLC. I create 100% natural, cruelty free skin care products that have great benefits, smell delectable, look edible, however none of my products are edible. My goal is to inspire everyone to be the best version of themselves through self-care and skin care.

The Oh Sweets Story

My journey in skincare began during the Covid Pandemic a few months after our son was born. When he turned about 6 months old I noticed patches of dry skin, scratch marks on his belly and that he would itch uncontrollably after bathing and then days later he began picking at his inner arms and back. So, I went to our local pharmacy and purchased numerous over the counter creams to help soothe my baby’s skin but nothing consistently helped. My husband and I then decided to schedule an appointment with our son’s pediatrician where they would confirm that he was experiencing eczema outbreaks in which they prescribed him a topical steroid cream to treat his condition.  I wasn’t a fan of putting chemicals on my 6-month old’s skin so I researched home remedies and natural products that would help alleviate pain and dryness without harmful additives. From this experience is how I eventually formulated my own moisturizing, nutrient-rich body butter. Once I perfected my body butter recipe, other skincare items were created: Exfoliating Sugar Scrubs, Hair Oil, Beard Oil, and Oil Bars. Many of customers have shown so much love for my products, and interest in my journey they have participated in my body butter creation classes which I began hosting only a few months ago.

                                                                                                                            Mission/Focus

 Oh Sweets! Skin Care LLC is a local E-commerce and service-based business that serves Memphis, TN and surrounding areas, offering natural hand-made skin care products and product creation classes. Our mission is to teach as many people as we can about the importance and benefits of natural, holistic, hand-made skincare products versus using products that are filled with chemicals, specifically topical steroids. Our products are made with plant-based ingredients for people of all ages and all skin types. Being the first and only skin care class of its kind in Memphis, TN, opens the opportunity for everyone including children, to learn and experience how to create their own natural skin care products in a safe, fun, new and exciting way. Through focusing on a more holistic approach to heal and alleviate symptoms associated with dry and irritated skin due to eczema or other skin conditions allows our products to be marketed to a more direct target audience.

Our motto at Oh Sweets is simple: To iNspire everyone that comes across our products to take chances, grind hard, strive for greatness and to never give up on their dreams!

As the owner, and operator of Oh Sweets! Skin Care it is my pleasure to share with the you and world, clean, healthy and iNspiring skin care products.

With Sweet Love,

ūüíē Valencia

FAQs

FAQs

1. When can we expect our order?

The processing time for all orders is 2-3 business days excluding weekend and holidays. 

2. What is the return policy?

Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.

3. Where do you ship?

Currently we ship only in the United States.

International Orders: Not at this time.

4. Do you ship to PO Boxes?

We do offer shipping to PO Boxes and US-based courier forwarding services.

5. What If my products melt during transit? 

During transit and during warmer months, your products are prone to changing textures such as softening or even melting due to extreme temperatures

If this occurs, prior to opening your jar, place the items in your refrigerator for a few hours to allow them to harden. DO NOT OPEN TO CHECK FOR MELTING BEFORE REFRIGRATION. This can cause spilling which will result in loss of product.

Our hand-whipped process adds tiny air bubbles that increase the volume, just like whipping cream. If a whipped product melts, the air bubbles collapse and the volume is decreased. 

So, although the jar was filled to the top initially, there will be less volume in the container (since it has deflated) and the container may actually look half full.

After cooling, a melted Whipped Butter will be the consistency of a body balm and is still a great moisturizer!

If a Sugar Scrub melts due to hot weather, the oil may begin to separate. Just place it in the fridge!  As it begins to harden up, give it a stir and place it back in the refrigerator. Once it's solidified and mixed it will be perfect to use!

6. Can I change an incorrect address?

You may email info@ohsweetz.com.com within 12 hours of placing your order to make any changes to address. Once the 12 hour timeframe has passed, no changes will be made. 

7. How do I track my order? 

Upon your order being shipped, you will receive your tracking number via email. Please ensure that your email address is correct. 

8. My order says delivered but I have not received my package. What do I do? 

 If this occurs, please contact your local Post Office to resolve this issue. Once your order has been shipped, Oh Sweets is not held responsible or liable for any lost, damaged or stolen packages. 

Refund policy

In some cases where issues arise beyond our control we will try our best to rectify the situation. For example, if an item is damaged or broken, pictures of the products may be required for a refund to be granted, contact us at info@ohsweetz.com or ohsweetz@yahoo.com 

ūüíó Oh Sweets! Skin Care

 

Summer Shipping Policy (May through September)

Based on the high temperatures in the summer months, all orders placed between May-September are subject to the Summer Shipping Policy. In efforts to ensure a fast turnaround time for orders getting to our customers we only ship Monday through Thursday to avoid any delays. We will also ship items with a sealed dry ice pack. Please ensure that you track your order and retrieve your items from the mailbox or doorstep as soon as they arrive to avoid any melting that may occur in the high temperatures.  We assume no responsibility for melting issues and orders will not be replaced. 

 

Policy

Summer Shipping Policy (May through September

Based on the high temperatures in the summer months, all orders placed between May-September are subject to the Summer Shipping Policy. In efforts to ensure a fast turnaround time for orders getting to our customers we only ship Monday through Thursday to avoid any delays. We will also ship items with a sealed dry ice pack. Please ensure that you track your order and retrieve your items from the mailbox or doorstep as soon as they arrive to avoid any melting that may occur in the high temperatures.  We assume no responsibility for melting issues and orders will not be replaced.

Refund policy

In some cases where issues arise beyond our control we will try our best to rectify the situation. For example, if an item is damaged or broken, pictures of the products may be required for a refund to be granted, contact us at info@ohsweetz.com or ohsweetz@yahoo.com 

 

ūüíó Oh Sweets! Skin Care

 

 

Shipping Policy 

1. When can expect our order?

The processing time for all orders is 2-3 business days excluding weekend and holidays. 

2. What is the return policy?

Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.

3. Where do you ship?

Currently we ship only in the United States.

International Orders: Not at this time.

4. Do you ship to PO Boxes?

We do offer shipping to PO Boxes and US-based courier forwarding services.

5. What If my products melt during transit? 

During transit and during warmer months, your products are prone to changing textures such as softening or even melting due to extreme temperatures

If this occurs, prior to opening your jar, place the items in your refrigerator for a few hours to allow them to harden. DO NOT OPEN TO CHECK FOR MELTING BEFORE REFRIGRATION. This can cause spilling which will result in loss of product.

Our hand-whipped process adds tiny air bubbles that increase the volume, just like whipping cream. If a whipped product melts, the air bubbles collapse and the volume is decreased. 

So, although the jar was filled to the top initially, there will be less volume in the container (since it has deflated) and the container may actually look half full.

After cooling, a melted Whipped Butter will be the consistency of a body balm and is still a great moisturizer!

If a Sugar Scrub melts due to hot weather, the oil may begin to separate. Just place it in the fridge!  As it begins to harden up, give it a stir and place it back in the refrigerator. Once it's solidified and mixed it will be perfect to use!

6. Can I change an incorrect address?

You may email info@ohsweetz.com.com within 12 hours of placing your order to make any changes to address. Once the 12 hour timeframe has passed, no changes will be made. 

7. How do I track my order? 

Upon your order being shipped, you will receive your tracking number via email. Please ensure that your email address is correct. 

8. My order says delivered but I have not received my package. What do I do? 

 If this occurs, please contact your local Post Office to resolve this issue. Once your order has been shipped, Oh Sweets is not held responsible or liable for any lost, damaged or stolen packages. 

Refund policy

In some cases where issues arise beyond our control we will try our best to rectify the situation. For example, if an item is damaged or broken, pictures of the products may be required for a refund to be granted, contact us at info@ohsweetz.com or ohsweetz@yahoo.com 

ūüíó Oh Sweets! Skin Care

Disclaimer

The following safety guidelines should be taken into account before using our products:

Our products contain plant-derived oils from natural tree nuts, seeds, and fruit. ‚Äč

If you have any allergies please read our "Safety & Ingredients Guidelines" Be sure to inspect our product label for the most up-to-date ingredients list. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. Discontinue if irritation occurs. ‚Äč

¬†Our products are made with naturally derived ingredients, which in rare cases may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use immediately. ‚Äč

ALL OF OUR PRODUCTS ARE FOR EXTERNAL USE ONLY. All facts, details & recommendations on this website or about¬†Oh Sweets products are provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of healthcare professionals.We make no claim to cure or prevent any diseases or medical problems. ‚Äč

Safety & Ingredients Guidelines

Please be advised that the products for sale on Oh Sweets website are not intended to diagnose, cure, mitigate, prevent or treat any disease or health condition and they are not to be considered a Medical Device. 
 

Oh Sweets! LLC. products have not been evaluated by the Food & Drug Administration. Test each product on small portion of skin before usage. 

By purchasing our products you recognize and accept the fact that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that Oh Sweets will not be held responsible for such occurrences. You as a customer accept FULL responsibility if continued use of or purchase of products without complete or extensive knowledge about product ingredients and/or functions. You have the right to ask prior to purchase via email or social media direct messaging.

Oh Sweets! is not liable for any individual reaction to any particular ingredient. Remember to read our labels and ingredient lists carefully and follow the appropriate directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. An allergy patch test is highly recommended if there is any doubt or history of skin reactions.